Why Email Is A Fail #768

One of the failings of email is the ease with which topics get stolen. The subject drift in email threads is often stunning. And it then clouds the original questions which don’t get answered.

I understand why this happens. A question or statement in a message triggers a thought that is somehow related to the topic so a reply is fired into the thread.

And boom!

Before you know it an email thread has gone from A to F without getting the discussion needed around A. Then someone needs to step up and redirect back to A. But what about C? That was a good topic too, but it’s lost now.

There must be a better solution. Maybe a threaded forum that made it easy to branch the topic to another discussion would help. Anything would be better than my email folders.