The research including videos, results, and some analysis is available at http://www.betterdesktop.org/ and is provides some insight into the usability of the OpenSuse. Developers and those lookng to migrate users to Linux desktops will find this data useful.
Novell Shares Linux Usability Research Videos
Novell Inc. released a large amount of primary desktop-usage research—including more than 200 video clips of users bumbling their way through unfamiliar computer interfaces—to the software development community Monday, as part of a new program aimed at making Linux desktops a more comfortable fit for users.